Contact

Contact us

We’re here to assist you with any questions, concerns, or feedback. Reach out to the 420 Altitude team—we’d love to hear from you!

Get in Touch

  • Email: info@420altitude.co.za
  • Phone: +27 87 092 9564
  • Business Hours: Monday to Friday, 9:00 AM - 5:00 PM
    Expect a response within 1-2 business days.

 

Shipping

Shipping Information

At 420 Altitude, we’re dedicated to delivering your order straight to your door. Here’s what you need to know about our shipping process:

Shipping Destinations
We proudly ship across South Africa. At this time, we do not offer international shipping, but we’re working to expand—watch this space!

Shipping Rates
Standard Shipping: R110 flat rate for all orders under R500.
Free Shipping: Enjoy free standard shipping on all orders over R500.
Shipping costs are calculated at checkout based on your order total.

Delivery Time
Your order will arrive within 5-8 business days from the date of purchase. Delays may occur due to public holidays, weather, or courier issues.

Our Shipping Process
Your order is prepared and shipped directly to you, packaged under the 420 Altitude brand. We work with reliable local couriers to ensure safe and timely delivery.

Important Notes
Address Accuracy: Double-check your shipping address at checkout. We can’t be held responsible for delays or lost packages due to incorrect details.
Lost or Damaged Items: If your order doesn’t arrive or arrives damaged, contact us within 7 days of the expected delivery date at info@420altitude.co.za, and we’ll resolve it.

Questions?
Got a shipping query? Reach out to us at info@420altitude.co.za. We’re here to help!